Samsung Care is here to help. You can connect with our Care Pros in a variety of ways. Choose the one that works for you.

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.

S 换机助手：通过S换机助手可快速、轻松、安全地从旧设备向全新Samsung Galaxy设备移动数据。 S 换机助手(Smart Switch) “三星服务”多媒体账号

Customer service agents are available to support you with all of your Samsung needs. To speak with an agent, simply answer a few questions on our Contact Us page about how we can help, and then get connected with an agent for support.

Built-in support for the first 12 months from the day you receive your product. Get peace of mind with Samsung Care. Explore device, home appliance and electronics warranty and support and get the most out of your Samsung products.

Start a repair request, check the repair status, or find a service center near you for Samsung TVs, home appliances, Galaxy tablets, and wearables. × Welcome to the

You can always contact us through live chat, scheduling a call, or requesting email support

Samsung.com.cn服务和营销信息，新产品和服务公告以及特别优惠，活动和新闻通讯。

Samsung.com.cn服务和营销信息，新产品和服务公告以及特别优惠，活动和新闻通讯。

Our team of professionals will help diagnose, troubleshoot, or repair your product (if needed).Go to Product SupportIf you purchased Samsung Care+ p... Click here to set up or track a service request.