As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

LOS ANGELES (AP) — A$AP Rocky ‘s lawyers will make their case and try to establish a counternarrative Friday at his trial in Los Angeles, where the hip-hop star and fashion mogul is charged with ...

President Donald Trump is scheduled to speak with Panamanian President Raúl Mulino and Prime Minister Shigeru Ishiba on Friday. Follow for live updates.