Kenya Airways has apologised to the Nigerian Civil Aviation Authority over the mistreatment of Nigerian passenger, Gloria ...

While checking in, Gloria Omisore was told by airline staff that she did not have the required visa to enter France, as she ...

Footage shows the check-in staff as Ms Omisore confronts the attendants. After a heated argument, the passenger who was on ...

The NCAA said Kenya Airways failed to inform the general public that the lady only became angry after she was asked to wait ...

While checking in, the passenger was told by airline staff that she did not have the required Schengen visa to enter France.

A viral video had captured a verbal altercation between Kenya Airways staff at the transfer desk and a Nigerian passenger, identified as Omisore.

Nigerian time, Mr Achimugu said Ms Omisore had safely boarded a Kenyan Airways flight heading back to Lagos, Nigeria.

The Nigeria Civil Aviation Authority (NCAA) has summoned Kenya Airways’ acting station manager over the "maltreatment" of a ...

Kenya Airways (KQ) issued an update regarding a passenger from Nigeria involved in a heated altercation with an airline agent ...

Kenya Airways (KQ) revealed that the Nigerian passenger lacked a Schengen Visa, which is a requirement for one to enter any ...

Kenya Airways has reacted to a viral video of an altercation between desk officers of the airline and a Nigerian passenger, ...