The best IVR systems enable businesses to manage inbound calls at scale, and empower customers to answer questions on their own. From simple phone menus to next-gen conversational IVR, this list ...

Make your call routing smart and seamless Implementing intelligent routing in your IVR system lets you transfer calls based on the caller’s phone number, making it possible for callers to speak ...

During the maintenance period, certain services like Chat Banking on WhatsApp, SMS Banking, Toll-Free Banking and Phone ...

A Bengaluru woman lost ₹2 lakh after falling victim to a sophisticated cyber scam. She received an automated call mimicking ...

INNER JOIN `keepcoding.ivr_vdn_aggregation` AS ivr_vdn_aggregation ON detail.ivr_id=ivr_vdn_aggregation.calls_ivr_id INNER JOIN `keepcoding.ivr_customer ...

Sumitra, a 57-year-old woman from Bengaluru, lost Rs 2 lakh following instructions on a fake IVR call from a number appearing ...

The police officer explained that fraudsters usually use IVR calls to steal personal details like debit card digits, account ...

The woman received a call from a number resembling that of a nationalized bank, with the caller ID displaying SBI.

Sumitra, a 57-year-old woman from Bengaluru, lost Rs 2 lakh following instructions on a fake IVR call from a number appearing to be from SBI. She reported the incident to the bank manager and ...

The woman received a call displaying the name of a public sector bank on her caller ID. The recorded message on the call ...