Digital Experience Management can be most usefully seen as another turn of the CRM (customer relationship management) screw, but in a context where digital channels are increasingly dominant.

Modern digital experience platforms (DXPs) and web content management systems provide content and website authoring, editing and administration functional in a way that is less programming or code ...

Digital Experience Management platforms (DXPs) are developing and becoming more sophisticated as companies seek to intensify relationships with customers in order to gain competitive advantage ...

Big news for digital experience platforms to start 2025 ... optimization software company that entered the DXP and content management software world in 2020 when Episerver acquired Optimizely ...

We will also share the data with Jisc, anonymously, as part of a wider national study. For further information see the JISC digital experience insights website or contact Suzanne Collins ...