This doesn't happen by accident. Apple has meticulously planned every little detail of their stores from the physical design, to the customer service the "specialists" provide, which will ...

If you make an appointment online before visiting an Apple Store, Apple will assess the ... but if it looks like you need one-on-one customer service, you'll be scheduled for a Genius Bar appointment.

One could argue that Apple belongs on a list of retailers, but it represents technology with retail to support the sales and customer service ... people in a retail store to get you in the ...